(+1) 888-729-9533 | sales2@rayzlighting.com |

App Privacy Policy


This Privacy Policy applies to our Rayz Lighting Application that refers to or links to the Policy (collectively, our Services). This Privacy Policy applies to mobile phones and tablets to access our Services.

The Types Of Personal Data We Collect In Application:-

  • Contact Information such as Name, Residential Address, Phone Number and Email Address.
  • Information about your Site Location where the LED Lights will be Installed.
  • Collecting a List of Light requirements for the Site Area for Installation Purposes.
  • Data is collected when you visit our websites, such as through cookies and other automatically collected data to provide you with our websites or information that you provide us when visiting our websites (such as through contact forms etc.).

Device Permissions For Personal Data Access:-

  • Depending on the User's Specific Device, this Application may request certain permissions to access the Users Device Data.
  • By default, the user must grant these permissions before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may contact the Data Controller for support using the contact details provided in this document.

The Exact Procedure for Controlling App Permissions may depend on the User's device and software.

• Please note that revoking such permissions might impact the proper functioning of this Application.

• If the user grants any of the permissions listed below, this Application may process the respective Personal Data (ie accessed to, modified or removed).

• Approximate location permission (non-continuous)

Used for accessing the User's approximate device location. This Application may collect, use and share the User's location data in order to provide location-based services.

The reason to take Live Location as Our Sales Representative will have to record the exact location of Customers so that our installer can go to the Location and install those lights which they purchased from us.

So without taking the Customer's Live Location, the Installer can’t visit them and install the lights. Whereas It’s necessary to us to take Live Location as per our business process to give proper service.

The User's geographic location is determined in a manner that isn't continuous.

This means that it is impossible for this Application to derive the approximate position of the User on a continuous basis.

• Camera permission
This allows clicking or uploading an image from the user's photo gallery for customer service assistance and profile.

Taking the Images of the Customer's Location (Ex, House, Factory, Office) will help Installer to Fit the LED Light in the proper space, which the Sales Representative clicked.

• Phone permission
Allow this to help you with directly placing a call for assistance.

• SMS permission
It gives access to send an SMS from your device.

• Precise location permission (non-continuous)

Used for accessing the User's precise device location. This Application may collect, use and share User location data in order to provide location-based services. The User's geographic location is determined in a manner that isn't continuous. This means that it is impossible for this Application to derive the exact position of the User on a continuous basis.

• Storage permission
To access your external storage to store data for your Projects and profile of Customers.

• Mobile data permission
Used for transferring user/machine data to and from Rayz Lighting cloud.

Mode and place of processing the Data:-

Methods of processing

The Data Controller processes users' data in a proper manner and shall take appropriate security measures to prevent unauthorised access, disclosure, modification or unauthorised destruction of the data.

The data processing is carried out using computers and/or IT-enabled tools, following organisational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the data may be accessible to certain types of persons involved with the operation of the site (administration, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) if necessary, as Data Processors by the Data Controller. An updated list of these parties may be requested from the Data Controller at any time.

The data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

Retention time
The data is kept for the time required to provide the service requested by the User or stated for the purposes outlined in this document. The User may request that the Data Controller suspend or remove the data at any time.


We may use the information we collect for the following purposes:

• To register you or your device for a Service.

• To provide a Service or feature you request.

• For advertising, such as providing customised advertisements, sponsored content and sending you promotional communications.

• For assessment and analysis of our market, customers, products, and services.

• To provide maintenance services for your device;

• Otherwise, with your consent.

Information that we share
For the processing purposes set out above, we may share or disclose your personal data:

• As required by law, to comply with legal processes and/or respond to public and government authorities' requests.

• To enforce our terms and conditions or

• To protect our rights. When sharing personal data with a third party, Rayz Lighting requires that such third party agrees to protect and handle your data in accordance with all legal, regulatory and contractual obligations or other instructions we provide to them.

How do we secure your data? To protect your data, we will take appropriate measures that are consistent with applicable data protection and data security laws and regulations, including requiring our service providers to use appropriate measures to protect the confidentiality and security of your data. Depending on state of the art, the costs of implementation, and the nature of the data to be protected, we put in place technical and organisational measures to prevent risks such as destruction, loss, alteration, unauthorised disclosure of or access to your data. How to contact us

For your information, the Data Protection Officer’s contact references are:

CRM Head

Email: sales2@rayzlighting.com