Merchandise purchased at clearance pricing is not eligible for return.
We will accept the return of merchandise that was purchased from our Online store within 30 days of shipment date.
Used merchandise cannot be returned.
We will not accept the return of used merchandise. Items that have been used, opening parts or discarding the packing material are defined as used merchandise.
Any shipping charges are not refundable.
If we do not receive your return in its original form or condition, a re-stocking fee will be deducted from your refund based on the table below.
Re-stocking fee applies only to qualifying returned merchandise that has been opened and is not considered to be in its original packaging/condition or the original packaging has been damaged.
Returns other than for exchange or replacement will be assessed a return fee of $8.49 to cover the cost of return shipping.
The restocking free will apply as under, policy applies to domestic orders return only.
Purchase within 30 days - Restocking fee = 10% of item value (No Shipping Charge will be refund)
Purchase after 30 days - Restocking fee = 30% of item value (No Shipping Charge will be refund)
As soon as you return your purchased item to us and it's received into our system, we will expeditiously send a refund request to your bank. Please note that while the funds are instantly deducted from our account, some banks may take 5-7 working business days to process and post these refunds to your account.
Damaged merchandise includes items that have been damaged in route. If a shipment arrives at your Location address with obvious shipping damage, please refuse the delivery and intimate to the delivery person. If you have already accepted delivery and then find shipping damage, please call our customer service line immediately. Save all packaging material and paperwork. If you attempt to return the merchandise without speaking to one of our customer service representatives, we may not be able to issue the refund or returned the merchandise, and you may not receive credit for the returns.
For assistance with a return, please call us at 1-888-729-9533 or raised the enquiry on our helpdesk section on the website.